1. Free Shipping Across Europe
Riding Times offers free shipping on all e-bikes and
Accessories across Europe.
We ship to most European countries, including Poland, Czech Republic, Slovakia, Austria, Germany, Hungary, Belgium, Bulgaria, Denmark, Estonia, France, Lithuania, Luxembourg, Latvia, Netherlands, Spain, Finland, Croatia, Italy, Sweden, Slovenia, Greece, Ireland, Portugal, and Romania.
All orders are shipped from our EU warehouses located in Germany and Poland, ensuring fast, reliable, and secure delivery.
We work with trusted logistics partners including FedEx and DPD for most shipments. Some accessories and spare parts may be shipped directly from our factory via CNE Express.
2. Processing & Delivery Time
We aim to ship your order as quickly as possible so you can enjoy your ride sooner.
-
Order processing time: 1–2 business days
-
E-bikes delivery time: 5–7 business days after dispatch
-
Accessories & spare parts: 10–15 business days (depending on availability and shipping method)
Once your order is shipped, you will receive a tracking number to monitor your delivery in real time.
Please note: delivery times are estimated and may vary depending on logistics conditions.
3. Order Tracking
After your order is shipped, you can track it easily using your tracking number.
Simply enter your tracking number on the carrier’s website (FedEx, DPD, or CNE Express depending on your shipment) to view real-time delivery updates.
We also recommend creating an account on our website to conveniently view your order history and tracking information in one place.
4. Customer Support
If you have any questions about shipping, delivery, or special requests, our support team is here to help.
Contact us at: support@ridert.com
We typically respond within 1 business day.